Water Distribution and Treatment

Water Maintenance

47 Castle Street
Geneva, New York 14456

Phone: (315) 789-3101
Monday – Friday 7:00 AM – 3:30 PM

Water Maintenance Supervisor: Mark Jones

Assistant Supervisor: Louis Bohrer

The Water Maintenance Division is responsible for the day-to-day maintenance of the entire water distribution system; installation of new water mains and appurtenances; supervision and inspection of capital improvement projects; installation and replacement of water meters; response to service calls/customer complaints; and location of our utilities for UFPO. The Division is responsible for reading all water meters in the system every quarter, notification and shut off of delinquent water accounts maintenance of water system maps/records, enforcement of a cross-connection program per NYS Department of Health. We also assist other divisions as needed. This Division is on call 24 hours per day, 365 days per year to handle all emergency calls.


For all of the following services you will need to make an appointment, please contact our Engineering Department at (315) 789-3101. All services are provided free of charge.

  • If you will be selling your home, a final water meter reading will be needed. Someone must be present at the time of the appointment.
  • Customers who wish to start, stop, or transfer water service.

Backflow Information Application

Water Plant

Lochland Road
Geneva, New York 14456
Phone: (315) 789-5755

Water Treatment Plant Supervisors: Kevin Munt and Allan Roloson

The current staff is responsible for the welfare of the City’s water supply. Almost all of the maintenance of the processing equipment, building repairs and grounds upkeep, and the plant and system water quality testing are done by staff. Work at the plant is expanding resulting from new Federal and State regulations. Added equipment, such as the SCADA system, more on-line analyzers and booster station needs, have increased the workload. As more water lines are replaced or created, staff is working more closely with the Water Maintenance Division regarding testing. The plant staff maintains relationships with NYSDOH and other water plants for mutual aid cooperation.

Backflow Information Application