COVID-19

Guidelines for Phase One Business are now available from the State.

Businesses looking to reopen during Phase One must submit a safety plan, as well the reopening attestation form.

The site now also includes a link for business to read and affirm detailed guidelines, and a printable business safety plan template.

Plans must be posted in your business and on your website.

NOTE: Businesses that are operating now as essential businesses still need to read and affirm their guidance and print/utilize the safety plan template.

Guidelines for Phase Two Businesses.

*NEW* $100 Million Small Business Loan

The Finger Lakes Visitor Connection has many resources to help businesses reopen.

Facial Coverings: Not-for-Profits can request face masks through Ontario County’s partnership with United Way of Greater Rochester.

In the City’s ongoing effort to mitigate the impacts of COVID-19 on our residents, businesses and healthcare system, we continue to adhere to the guidance and executive orders issued by Governor Cuomo regarding staying at home, social gatherings, and operating businesses. Governor Cuomo provides daily updates, including the latest info on reopening of businesses. You can report concerns about community activity not following the Governor’s Executive Orders at 1-888-364-3065. The City’s police, fire and code departments will receive information on your concern and follow-up with any education and enforcement needed.

Stay Home, Stop the Spread, Save Lives.

Go out only for essential needs. Practice social distancing (at least 6’). Wear face covering while in public if you are unable to maintain social distancing. Wash hands frequently. Thank you for doing your part to keep our community safe.

A Message from Mayor Valentino
Mayor Valentino para Espanol

CONNECTGENEVA lets you know what’s happening in Geneva, connects you to resources, finds information and videos from community agencies and individuals, and provides feedback about needs or issues you believe need to be addressed.

Small Business Disaster Grant Program now offered by the city of Geneva.

City Meetings

City meetings will be postponed or utilize video conferencing technology to adhere to the open meetings laws, when applicable, and allow community members to follow. Committees, boards and commissions will be notified if their meetings will be postponed or be conducted via conference call or video conferencing. The City’s website calendar will be updated with information for each meeting.

Ontario County confirmed COVID-19 cases can be found here, as well as information on who to call for medical concerns. If you need help immediately, call 9-1-1.

Si usted habla español y tiene alguna pregunta sobre La Ciudad de Geneva o de recursos comunitarios disponibles en este tiempo del COVID-19, Por favor de contactar a Jessica Avila al 315-759-7354.

Governor Cuomo announced the “New York State on PAUSE” executive order, a 10-point policy to assure uniform safety for everyone. The 10-point NYS on PAUSE plan can be found here.

Delayed City Bills

Q2 Water Bill

Past Due School Taxes

No In-Person Visits to City Facilities

City Hall, Public Works facilities, and the Ice Rink will be closed for in-person visits effective Monday, March 16th, 2020.  The Public Safety building will be closed for in-person visits effective Tuesday, March 17th, 2020. Staff will be available Monday-Friday from 8:30 AM to 4 PM via phone or email to assist with business.

Ontario County Buildings Closed to Public

Effective March 23, 2020, all Ontario County buildings will be closed to the public.

Important Links

Staff Contacts & Online Bill Payment

City Council Contacts

Canceled Events

COVID-19 Health Guidelines

Community Closings

Community Support for Residents