Important Updates


Local Clinics – Ontario County Public Health listings

Finger Lakes Appointment Finder



NYS vaccine hotline: 1-833-697-4829


Información sobre las vacunas contra el COVID-19:  facts-covid-vaccines-spanish

Vaccine availability in the State is in short supply currently. Appointments are needed.

Currently, Phase 1A and 1B populations are being done, which includes ages 65+.

Twelve Rite-Aid stores in the Finger Lakes region are doing vaccinations for 65+ residents.  Appointments are for 65+ only, and should be made using this link only:

Other Pharmacies with potential vaccine appointment availability:

Apply for Rent Relief Assistance – Extended Application Period to February 1st:  Rent Relief Program

Free Asymptomatic TestingRegister 

In the City’s ongoing effort to mitigate the impacts of COVID-19 on our residents, businesses and healthcare system, we continue to adhere to the guidance and executive orders issued by Governor Cuomo regarding staying at home, social gatherings, and operating businesses. Ontario County Public Health  and Governor Cuomo provide daily updates. You can report concerns about community activity not following the Governor’s Executive Orders at 1-888-364-3065. The City’s police, fire and code departments will receive information on your concern and follow-up with any education and enforcement needed.

Sign-up for Governor Cuomo COVID-19 email updates

Stay Home, Stop the Spread, Save Lives.

Go out only for essential needs. Practice social distancing (at least 6’). Wear face covering while in public if you are unable to maintain social distancing. Wash hands frequently. Thank you for doing your part to keep our community safe.

City Meetings

City meetings will utilize video conferencing technology to adhere to the open meetings laws, when applicable, and allow community members to follow. Committees, boards and commissions will be notified if their meetings will be postponed or be conducted via conference call or video conferencing. The City’s website calendar will be updated with information for each meeting.

Ontario County confirmed COVID-19 cases can be found here, as well as information on who to call for medical concerns. If you need help immediately, call 9-1-1.

In-Person Visits to City Facilities

City Hall is open for in-person visits on Monday, Wednesday and Fridays from 8:30 AM to 4 PM. Appointments may be scheduled with City Hall staff for Tuesday and Thursdays. Staff Contacts & Online Bill Payment

Public Works facilities, and the Ice Rink will be closed for in-person visits effective Monday, March 16th, 2020.  The ice rink is being used by hockey teams following COVID-19 protocols. The Public Safety building will be closed for in-person visits effective Tuesday, March 17th, 2020. Staff will be available Monday-Friday from 8:30 AM to 4 PM via phone or email to assist with business.

Important Links

Ontario County Public Health COVID-19 Information

Staff Contacts & Online Bill Payment

City Council Contacts

Canceled Events

COVID-19 Health Guidelines

Community Closings

Community Support for Residents

*NEW* $100 Million Small Business Loan

Rent Relief Program

City Hall Reopening Plan

The Finger Lakes Visitor Connection has many resources to help businesses.

A Message from Mayor Valentino
Mayor Valentino para Espanol

CONNECTGENEVA lets you know what’s happening in Geneva, connects you to resources, finds information and videos from community agencies and individuals, and provides feedback about needs or issues you believe need to be addressed.